People sometimes wonder why Spencer Johnson and I titled our book The One Minute Manager. They can’t imagine how someone can manage in a minute. The reality is that many managers don’t take the time—even a minute—to follow the three secrets from the book: set goals with your people, catch them doing things right and… Read More
Autonomy Through Boundaries
When I talk to leaders about helping their people become autonomous, a lot of them think I mean they should give people the freedom to do anything they want. That is not the case. To inspire an empowered, autonomous workforce, leaders must create boundaries. Boundaries have the capacity to channel energy in a specific direction…. Read More
An Empowered Workforce Focuses on the Greater Good
In an earlier blog post on the topic of quiet quitting, I made a case for servant leadership—leaders who serve their people by helping them realize that quiet quitting (disengagement at work) is not the answer. Servant leaders establish a safe, caring environment, let people know how valuable they are as individuals, ask them what… Read More
Playing Well with Others
Remember the days when we used to get report cards from our teachers? They gave us feedback not only about our class work but also about us as human beings. Perhaps you were one of the kids whose teacher praised you by saying that you “played well with others.” If so, good on you! Playing… Read More
Quiet Quitting and the Servant Leader
Let’s face it—over the past couple of years, life at home and at work has become more difficult for just about everyone. I’ve always been a great advocate of positive thinking, and I still am. But I know it’s not always easy to keep your head up when going through tough times. We’ve been reading… Read More
Leaders: Stop Treating Everybody the Same
Every great leader strives to treat their people fairly and equitably. But leaders who think that means they need to treat all their people the same are doing their people a disservice. One of the most unfair things a leader can do is give everybody the same broad-brush treatment. If you’re thinking, “I have to… Read More
Let People Know You Care by Asking Them to Stay
You’ve probably heard the recently coined term Great Resignation. It refers to how a record number of people around the world have voluntarily left their jobs since early 2020—the beginning of the pandemic. At last report, the movement is still going strong. Many of these folks are looking for more than just a paycheck. They… Read More
Managers: How Can You Trust People to Work When You’re Not There?
Back when most people were working face to face, it wasn’t difficult for a manager to keep up with what their team members were doing. Their behavior was observable because everyone was generally together in one place almost every hour of the workweek. Today is different. Lots of folks work from home regularly. Team meetings… Read More
Listening Is the Key to Effective Communication
When people are asked to describe the key characteristics of a great leader, “being a good listener” is always one of the first mentioned. Why? Because people want to know their manager cares about what they think—and they want to feel heard. Excellent communication skills are essential for every manager. Management takes place mostly through… Read More
5 Tough Challenges for Managers and How to Tackle Them
No matter what industry they are in, every manager experiences key pain points—those perennial challenges that get in the way of accomplishing organizational objectives and achieving productivity goals. When objectives and goals aren’t met, it’s usually the manager who is held responsible. Let’s take a look at five of the toughest challenges for managers and… Read More
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