Several years ago, someone asked me a thought-provoking question: “What has been your biggest disappointment in your career?” After careful reflection, it occurred to me that what bothered me most was that while my books were widely read and our training programs were used around the world, people were not following through on the concepts… Read More
Embracing Reality—and Mud—Is Better than Fighting It
We recently had a fabulous wedding weekend at a place Margie and I call our “Farm” near Skaneateles Lake in upstate New York. The Farm is a five-acre plot of land, mostly lawn, with a house and a few outbuildings where we store family cars, boats, and other equipment when we aren’t in town. Because… Read More
Leading through a Seismic Shift
As the pandemic fades, people are returning to a new, hybrid workplace—where some are working from home and others are back in the office. To guide leaders through in this unfamiliar territory, our company has been offering a series of free, helpful webinars. You can sign up for them here. Whether we want to admit… Read More
Celebrate Your People as They Come Back to the Workplace
It was a long time coming! When California dropped most of its COVID restrictions, our company decided to have a celebration at our corporate headquarters here in Escondido. We wanted to bring everybody—over 100 people—back together for three reasons: First and foremost, everyone, everywhere, has been through a pretty rough 15 months. We wanted to… Read More
Leading in the New World of Work
Just when we were beginning to adapt to all the changes at work due to the pandemic, things are changing again as people head back into the office. You might be tempted to say that everyone is returning to business as usual, but in many ways, that term no longer applies. As Scott Blanchard, president… Read More
Don’t Let Failure Stop You from Succeeding
We have all made mistakes in life, done things we regret, or had to deal with failure at one level or another. Some consequences are harder to get through than others. The big question is: how do you come back from the aftershocks of a bad performance, decision, or mistake? My good friend and coauthor… Read More
Returning to the Office: How Using SLII® Micro Skills Can Help
As the number of fully vaccinated individuals in the US increases, people are beginning to return to their offices. Many companies are using a “flexible hybrid work model” that has people working from home most of the time and coming into the office just for team-related activities. No matter how your organization is addressing this… Read More
Powerful Practices to Help You Adapt to Change: Part 2
It’s clear that a strong ability to adapt to unexpected change is a must for every individual and organization. We’ve found four powerful practices that can help people as well as companies become more change-adaptive. I wrote about the first two practices—Mindfulness and Curiosity—in my last blog post. Today, I’ll cover the third and fourth:… Read More
Coaching and Servant Leadership Go Hand in Hand
As many of you know, I’m a huge proponent of servant leadership, which is all about putting your people first—giving them the right amount of direction and support for the task at hand and then getting out of their way so that they can do their best work. There is an element of coaching in… Read More
Powerful Practices to Help You Adapt to Change: Part 1
If the COVID-19 pandemic has shown us anything, it’s that change pushes us out of our comfort zone. When the change is significant it can disrupt our peace of mind, making us defensive, close-minded, and anxious. To thrive in an increasingly unpredictable world, we need to develop better responses to change and perhaps even learn… Read More
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